Bloom Meld Support

Questions about plant identification, care schedules, subscriptions, or your account? We're here to help.

Email Support

For help with your account, subscriptions (including cancellations and refunds), plant identification or disease-scan results, or to report a problem, email us at [email protected].

We aim to respond within 1–2 business days. Please include the email address associated with your Bloom Meld account.

Common Topics

Managing or cancelling your subscription (also possible directly from the App Store / Google Play)
Restoring purchases on a new device
Plant identification and disease-scan accuracy
Care reminders and notification settings
Reporting community posts or blocking users
Deleting your account and data (Data Deletion)

Legal

Bloom Meld is operated by InfoInlet. AI plant identification and disease detection are supportive tools — for serious plant health issues, consult a professional.