Bloom Meld Terms of Service

1. Acceptance of Terms

By accessing and using Bloom Meld, you accept and agree to be bound by these Terms of Service.

2. Description of Service

Bloom Meld is an AI-powered plant care assistant that provides:

• Plant identification and care recommendations
• Automated care schedules and reminders
• Disease detection and diagnosis
• Community features for plant enthusiasts
• Plant journal and growth tracking

3. User Accounts

You must create an account to use our services. You are responsible for:

• Maintaining the security of your account
• All activities under your account
• Providing accurate information

4. Acceptable Use & Zero Tolerance for Objectionable Content

Bloom Meld has ZERO TOLERANCE for objectionable content and abusive behavior. By creating an account and using Bloom Meld, you agree NOT to post, upload, share, transmit, or otherwise make available any content that:

• Is obscene, pornographic, sexually explicit, or sexually suggestive, including content depicting or implicating minors
• Promotes, glorifies, or incites violence, self-harm, suicide, terrorism, or hate against any individual or group based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, or disability
• Harasses, bullies, threatens, intimidates, defames, stalks, or impersonates any person or entity
• Contains spam, scams, phishing attempts, misinformation, or fraudulent material
• Depicts, promotes, or facilitates illegal activity, including the sale of illegal substances or weapons
• Infringes any copyright, trademark, trade secret, privacy, publicity, or other right of any party
• Contains malicious code, exploits, or attempts to compromise the service or other users' accounts

You also agree NOT to:

• Engage in any abusive, harassing, or threatening behavior toward other users, including via direct messages, comments, or posts
• Create or use multiple accounts to circumvent moderation, blocks, or bans
• Misuse or abuse AI features to generate objectionable content

5. Content Moderation, Reporting & Enforcement

Bloom Meld provides in-app tools to keep the community safe:

• Report objectionable content or users. Tap the "⋮" menu on any post, comment, or profile to report it. Choose a reason (spam, harassment, hate, sexual, violence, misinformation, illegal, other) and optionally add details.
• Block abusive users. Tap the "⋮" menu and choose "Block." Blocked users are removed from your feed instantly and cannot interact with your content. You can manage your blocked list in Settings > Blocked Users.
• Filter. An automated filter rejects posts and comments containing prohibited language at submission time.

We act on reports within 24 hours. Our moderation team reviews every report and removes content and ejects users that violate these terms. Repeat or severe violations result in permanent account termination without refund. Decisions are final.

By using Bloom Meld you acknowledge that violating these rules may result in immediate removal of your content and suspension or termination of your account.

6. AI Features & Limitations

AI recommendations are provided as guidance only. Bloom Meld is not responsible for plant health outcomes. Always verify information from multiple sources for critical decisions.

7. Subscriptions & Payments

Premium subscriptions:

• Auto-renew unless cancelled 24hrs before renewal
• No refunds for partial periods
• Managed through App Store / Play Store

8. Content Ownership

You retain ownership of your content (photos, posts, journals). By posting, you grant Bloom Meld a license to display and process your content to provide our services.

9. Termination

We may suspend or terminate accounts that violate these terms. You may delete your account anytime from Settings.

10. Disclaimer

Bloom Meld is provided "as is" without warranties. We are not liable for plant health, lost data, or service interruptions.

11. Contact

For questions about these terms:
Email: [email protected]