Bloom Meld Privacy Policy

Information We Collect

We collect information you provide when creating an account, adding plants, using AI features, and interacting with the community. This includes:

• Account information (name, email)
• Plant data (photos, care logs, journals)
• Usage data (AI chats, disease scans)
• Device information (for notifications)

How We Use Your Information

We use your information to:

• Provide personalized plant care recommendations
• Send care reminders and notifications
• Improve our AI models and features
• Enable community interactions
• Send important service updates

Data Storage & Security

Your data is securely stored on encrypted servers. Plant photos are stored on CloudFlare R2. We use industry-standard security measures to protect your personal information.

Third-Party Services

We use the following third-party services:

• AWS SES for emails
• CloudFlare R2 for photo storage
• OpenRouter for AI features
• Apple App Store and Google Play for in-app purchases

AI Features & Data Shared with Our AI Provider

Some features (AI Coach chat, disease photo scanning, plant identification, and AI-generated care schedules) are powered by a third-party AI service. We ask for your permission in the app before any of this data is shared, and it is sent only when you use an AI feature.

What we share

• The messages you type into the AI Coach
• Photos you submit for disease scanning or plant identification
• Basic plant details from your collection (such as species, location, and light conditions) used as context

Who receives it

• OpenRouter (openrouter.ai), which routes your request to large language models operated by OpenAI for processing. Both are bound by data-protection terms that require the same or equivalent protection of your data as described in this policy.

How it is used

• Solely to generate the response, diagnosis, identification, or care plan you requested. We do not permit your content to be used to train third-party AI models.

You can decline AI data sharing at any time in Settings. Declining disables the AI features but does not affect the rest of the app.

Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and data
• Export your plant data
• Opt-out of notifications

Contact Us

For privacy concerns or questions:
Email: [email protected]